Address: 4935 E Olympic Blvd, Los Angeles, CA 90022
Reverse Lit
Front Back
This channel letter has a solid stainless steel face and return available in 35+ colors. Similar to our standard front/back lit, this stainless steel letter has a clear lexan back so the LED shines through and hits the wall to achieve a halo effect.
- Ready-to-install: Wiring diagrams and installation pattern are included (Installation accessories excluded)
- Certified: UL Listed with Sign Section Labels for Outdoor Installation
- 5 Year Warranty
WARNING: This product can expose you to chemicals including Diisononyl phthalate (DINP), which is known to the State of California to cause cancer. For more information go to www.P65Warnings.ca.gov .
Warranty
B2Sign warrants that Stainless Steel Letters will be free from defects in materials and workmanship for a period of five (5) years from the date of shipment. Should there be a malfunction covered under this warranty, the buyer must notify B2 Sign prior to taking any action. To proceed with any work or repairs on signs under warranty without notifying B2 Sign automatically voids any warranty.
If the product proves defective during the warranty period, B2 Sign, at its option, will:
(1) Repair the product, at no charge for parts or via telephone/email support.
(2) Replace the product with an equivalent product which may be new or refurbished.
B2Sign tests and inspects all signs for proper operation prior to shipment. In addition, all signs are shipped in packaging that meets or exceeds industry standards for common carrier shipment. Therefore, it is the responsibility of the party receiving the shipment to inspect the packaging for any damage prior to accepting shipment. If packaging is damaged – inspect all contents for damages before signing. Photos should also be taken as a record of evidence. In the event that shipping damage is determined, it is the responsibility of the customer receiving the shipment to file a claim with the carrier and notify by email ChannelLetters@b2sign.com or call 1 (888) 739-8501. Any damages incurred between shipment from our plant and final destination will not be the responsibility of B2 Sign, but will fall on the carrier.
This warranty does not apply to damages resulting from acts of God, accidental negligence, vandalism or misuse. These warranties shall not apply to any defect, failure or damage caused by improper use, installation or care. B2 Sign shall not be obligated under this warranty.
The above warranties are given by B2 Sign with respect to this product and its related items in lieu of any other warranties, express or implied. It is the responsibility of B2 Sign to repair defective products and related items as the sole remedy provided to the customer for the honor of this warranty.
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- Are installation accessories provided?
A: Optional installation accessories are available for purchase. We offer simplified installation accessories that do no require the disassembly of letters. These include stand-off screws, mounting screws, wiring.
- How long is the wiring/cord?
A: Our stainless steel letter comes standard with a 3 feet cord. Additional cord can be ordered for extra pricing.
- How long is the production time for stainless steel channel letters?
A: The standard turnaround for the stainless steel channel letters is 3 weeks plus shipping. If you order a customized Pantone-C color that is outside of the colors listed, it will take an additional 3 or more days for completion.
- What kind of art files should I submit?
A: Our system accepts PDF, EPS, or AI formats. All files submitted must be Vector and scaled to your specifications. Each letter should be outlined and simplified before uploading. If you have any trouble uploading a file, you may click the “Help” button at the bottom right and our team will contact you with a quote ASAP.
- What kind of art files should I submit?
A: Our system accepts PDF, EPS, or AI formats. All files submitted must be Vector and scaled to your specifications. Each letter should be outlined and simplified before uploading. If you have any trouble uploading a file, you may click the “Help” button at the bottom right and our team will contact you with a quote ASAP.
- What are the maximum and minimum production limits for each letter?
A: Size Limits: Minimum stroke thickness no less than 1/2" for 2" returns. Minimum stroke thickness no less than 1" for 3" returns. The largest standard size quoted is 36" x 36". Artwork exceeding this limit will be proportionately scaled down in your quoting page. Largest product size can go up to 48” x 48” but must be custom ordered and will incur additional fee. Please submit email requests for estimates beyond automated options. This option is subject to additional processing time and production fees.
- Q: Do you also have optional parts for installation?
A: Yes.
Optional 3-Wire, 16G, 8-Foot, 3 Outlets, 120V Flat Plug Extension Cord can be ordered. - Q: Do you have any fastener suggestions?
A: Yes. This information is included with your installation guide along with your Channel letter order.
- Q: What kind of art files should I submit?
A: All files submitted must be Vector and scaled to your specifications. The shape of the channel letter should also be simplified before uploading. Avoid uploading complex lettering or shapes. Convert all colors to CMYK for better color output. Please Note: B2sign does not guarantee color matching.
- Q: How long is the turnaround for my Channel Letter order?A: For standard channel letters and shapes between 16" to 24", orders will be completed within 2-4 business days. If vinyl is needed or your letters oversize this may extend your turnaround time.
- Q: Do you have a price break down for different components and options?A: Yes. The price sheet reflects automated quote calculated by the system. Please Note: Area(s) of your Text or Logos that are too small to be fabricated properly with Aluminum Returns may need to be altered before beginning production. This may incur additional charges and cause a delay on your completion time.
- Q: What are the minimum and maximum production limit, cutout, stroke, spacing?A: Shaped channel letter or light box: 58.5"x 136" Square or rectangle light box: 48" x 72", 36" x 96", 12" x 136", 24" x 136", 30" x 136" Rounded light box: 48" x 48" Oval light box: 48" x 72", 36" x 96", 12" x 136", 24" x 136", 30" x 136". Smallest stroke should be no less than 2". Please Note: Area(s) of your Text or Logos that are too small to be fabricated properly with Aluminum Returns may need to be altered before beginning production. This may incur additional charges and cause a delay on your completion time.
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